Brand teams:
make support easier to find.
Bring useful treatment resources together under your brand. Share the same website through prescribers, pharmacies, your website or a packaging QR code.
Support the person
behind the prescription.
Give patients a resource website for questions about their treatment. Evaluated external health apps, guides and videos, alongside your approved content and support services where relevant.
Differentiate your brand.
Extend your support.
Brand teams:
Patient services:
extend your existing support.
Add evaluated external resources to your existing support. A public resource website can also serve people who are not enrolled in your patient support program.
From a patient’s question
to resources worth sharing.
At home, someone wants to review how to use their device after the explanation they received at the pharmacy.
AppGuide brings together a manufacturer guide, an evaluated external video and a link to your support team. Each source is clearly identified.
Where can I review how to use my device?
- Manufacturer guideFind the guide for my deviceApproved content from your organization
- Video · External publisherReview how to use my deviceExternal resource assessed by AppGuide
- Existing support serviceContact the support teamA link to your existing service
See how AppGuide PRO shares the program
Patient leafletReview how to use my device
A guide · A video · A support contact
A prescriber, pharmacist or care team finds the leaflet for this need in AppGuide PRO, then prints it or shares its link. The person returns to the same resource website at home.
Explore professional sharingIllustrative resources and pathway. Selection and assessment are defined for each project.
One resource website.
Several ways to reach it.
AppGuide evaluates resources, configures the hub and supports updates. Your medical and regulatory teams agree on the scope and review your product content.
Deliverables, roles and timelineMeasure the reach and use
of your patient program.
Resource use
DIN visits, resource openings and provider referrals, by channel.
Value to document
Treatment understanding, reported usefulness and cost per activation.
Evidence behind the tools
Quality, safety and available evidence for each selected resource.
Indicators and follow-up are agreed for each program. Usage, reported experience and clinical effects are assessed separately.
How measurement is defined
Indicators are selected when we define the project. Usage reporting can be complemented by patient and provider questionnaires or follow-up, depending on the program and rollout phase.
A resource-opening event records a click to access content or an external tool; it does not confirm completion or sustained use. A click toward an appointment does not confirm attendance.
To calculate cost per activation, define which action counts, who is counted and over what period. Agree on how to avoid counting someone twice. Report how many people answered surveys and when. Self-reported time savings and avoided visits are estimates. Clinical or economic effects require a suitable evaluation.
Evidence supporting a tool informs selection; it does not by itself demonstrate an effect of the client program.
Plan your first resource website.
We already have a patient support program.
AppGuide complements it with a resource destination accessible through your existing channels, including to patients who are not enrolled. The scope is designed around the gaps you want to address.
What is the launch plan?
The indicative 12-week plan covers scoping, configuration, launch and an early usage review. Timing depends on available content, medical review and your level of involvement.
How does pricing work?
A fixed platform fee reflects the configured scope, with variable fees tied to agreed activation or usage measures. Clinical or economic evaluation is scoped separately when needed.
Program governance
and data responsibilities.
An independent selection
AppGuide does not sell apps or manage their subscriptions. Third-party resources are assessed against the agreed clinical scope.
Your content and review process
Project partners agree who reviews clinical content, approves branded materials and maintains resources.
Canadian hosting, aggregate reporting
No identifiable patient data is needed to configure the program. Sponsor reporting is aggregated; data flows and privacy requirements are reviewed when we define the project.
A portal for your professional services.
Alongside patient programs, bring your training, clinical content and professional services together in a portal under your brand.
Make your next program concrete.
Start with your treatment, the questions patients have and the places where they can find the program.