Resource use
Visits and resource openings, by the topics selected for the pilot.
Your pharmacy services.
A digital experience that extends them.
Offer customers who want digital support a program of evaluated external health apps and resources. Build on your banner’s strategy, existing information and services.
A program shaped around
your banner’s strategy.
Start with your customers’ needs and the services you already offer. Together, we choose the resources and where to share them, across your network or for a specific need. Your approved content can be included.
- Support a health topic or a service offered by your banner.
- Connect your content with evaluated digital resources.
- Agree on a deployment format and measures that fit your priorities.
Deployment example · To configure with your bannerA guidance microsite
A guidance microsite
for each pharmacy.
One possible AppGuide deployment is a microsite for each participating pharmacy, aligned with the banner’s identity and adapted to that location’s information and services.
Customers who want digital support find relevant apps, guides and videos alongside the pharmacy’s content. They can return to them before or after a visit.
A common direction, adapted locally
- Banner content and evaluated resources selected for the project.
- Information and service links relevant to each pharmacy.
- Entry through your website, communications or a QR code in the pharmacy.
Your teams can also share patient leaflets through AppGuide PRO.
Explore sharing with AppGuide PROMeasure the customer experience
and value for each pharmacy.
For a local microsite pilot, agree on indicators to see whether customers find useful resources and whether routine information calls decrease.
Customer experience
Customer feedback on the usefulness of information and ease of finding it.
Calls to the pharmacy
Changes in the volume and reasons for information calls, using an agreed measurement plan.
Equip your teams
with your professional offering.
Your banner can also bring training, clinical programs and professional services together in a dedicated portal. Define this professional experience around what your teams need in practice.
Let’s shape your banner’s project.
Start with your content, services and the needs of your customers and teams.